- How can you guarantee that the paintings we get is the same quality with the ones on your site?
Please don't worry. All pictures on our site are real photos of our paintings in stock. - How can I contact you?
Email:sales@yayuanart.com Tel: (+86) 755-84155135 (24-Hour Hotline) - What is the minimal quantity for an order?
The minimal quantity for an order is 50 pcs. But you could order samples at any quantity for the first purchase. - Can you supply dropship service?
No problem, we are happy to cooperate with you by drop shipping. And the minimum quantity is 5 pcs. But you can order any quantity for the first purchase . - Can you send me the photos of paintings I order?
If you order customized portraits or samples, we could take photo for you. - What about the package of the painting?
The paintings are packed in roller tubes. The paintings with stretch or frame will be packed by foam plastic board. - What is the form of payment you take?
You could make payment via the following three ways: 1) PayPal 2) Western Union 3) Bank transfer - How long will it take to finish my order?
Normally an order will be completed in about 15 days after your payment. And it takes another 6~8 days for delivery. If you choose from our stock, we will send the paintings in 48 hours. - Can you do paintings with frame?
Yes, we can frame the paintings. If you want the paintings framed, we will send a frame list for your choosing. - Can I put my name on the painting?
No problem, if you need us paint your name, please let us know. - What is the cost for a customize painting?
You can mail us your pictures and tell me the size and the quantity you need, we will quote you a best price. - I want my painting a little differently, can you do some changes on the painting?
No problem, our artist could do some changes according to your request. - Can you do customize paintings?
Yes, we can do customize paintings as your request include family portrait or any pictures you send to us. - What is the biggest size you can do?
We can do any size as you want. - What is quality of your paintings?
All the paintings listed on our website are in Medium high quality. - Are the paintings stretched?
No, normally the paintings we sell is without stretch. But if you need, please tell us in advance, we could stretch them for you. - Could you send me a sample for free?
We are sorry that we don't offer a free sample right now. But you could purchase a painting for testing. - How do I place an order?
Please choose the paintings you like, then send your order to us. - Do you ship the oil paintings with frames? How?
Yes, we do. Just choose the right frames as your wish. The way of shipping is based on the quantity.If the quantity is not big enough ,they can be sent by air. Normally the frames are shipped by sea. - How do you deal with the case that if we are not satisfied with the paintings?
First, we will try our best to avoid this kind of circumstance. If it do occur, there are generally three ways to solve: 1) we wil refund untill the case is confirmed that it is our obligation 2) we... - The painting is originals or reproductions?
We only provide top qualiy reproductions,a part of them are reproductions of masterpieces and some are great works by experienced artists. - Can you create oil paintings in Acrylic?
Yes, we can.
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