- Are you selling the originals or reproduced arts?
We sell only reproductions. Some paintings we are selling are reproductions of masterpieces and some are reproductions of the works by our experienced artists.
- How about the minimum order quality?
The MOQ (minimum order quality ) is $300.Below this amount,the system will add 30% fees.but you can order samples at any quantity for the first purchase.
- Can i buy which kind painting,the stretched ,framed or frameless one?
You can buy all those 3 kind on our web,when you add them in to shopping cart,you can check the shopping cart,and press the frame buttom ,you can choose just need painting or stretched.For the single painting we supply the enframing function.When you choose the size,you can press the "frame it" buttom,there are various frames for your choose.
- How to framed painting online?
First,choose the painting you wanted ，press “Frame it"。 Second,In the frame page, you will see many frames.Press the frame ,it will framed automatically.Then you can see the drawing.The information about the painting and frame is in the right.If you find the one you liked you can add it in to cart,then finish the order is ok.
- How long can i get the paintings?
For the Hot Saleval ,we have enough stock .Some of them has so many differet size,so it mabe out of stock sometimes.At this time we will arrange artist work on the order on time,in normal it will cost about 7 days.And 5-7 days for sending,we normal choose EMS.
- What size can be available?
20"x24", 24"x36", 36"x48" is normal size and any workable sizes as you want
- How to make payment?
In normal we accept 3 ways of payment. 1. Bank transfer 2.Paypal 3.Western union
- Can i make sample order before plan quantity order?
Yes,of course .It will help you know more about us for quality and service . We have no request on quantity ,but the price is 30% more of the wholesale price. For the 30% part can be refund when place quantity order.
- How can i know the painting is stretched or not?
- What kind of canvas do you use?
The canvas are industrial made and painted totally by hand.
- Can you do family portrait?
Of course. A family portrait keeps the cheerful moment permanently. Don't be hesitated. Just email us the photos.
- How can I get in touch with you shortly if i have question?
If you have some question and want to get quick answer. You just need to click the dialog box of LIVE CHAT and chat with us online, our sales man will follow your every message in time. Or feel free to contact us with our HOTLNE: 86-755-88360945
- Can I track my shipment?
Sure, the tracking number will be sent to you as soon as your order is shipped.
- Can you send me the photo for confirming before delivery?
Of course can,it will help us do better and avoid many problems.
- Can I modify the custom painting and change some of the details?
Our artists can change the paintings as your request, such as people can be eliminated or added. Clothing, hair and eye color and backgrounds can be changed. We can even combine two photos to make one painting. Please put your modification requests on the order.
- Can you ship paintings by post?
Of course, shipping by post is available. Also we can ship by courier service like DHL,UPS, FedEx, TNT, moreover air freight or sea delivery.
- The paintings are send by air or by sea?
In normal ,for the order which is not so heavy, we always choose send by air such as EMS,DHL,TNT and UPS. For large quantity ,we always choose sending by sea, it is much reasonable for customer.
- How do you charge the shipping fee?
First,the shipping fee is charge by shipping company,not us Second, our system counts the weight by the size of canvas .It is very exact in normal.we will charge the shipping fee by counting real weight if the quantity over the limit.
- Will you send the painting with the artist's signature on it?
In normal ,our artist will not sign on the painting,they just do it when customer request.
- What's the biggest size can be done?
Theoretically, any size can be down if the canvas big enough,but in fact,the biggest size of canvas is 3 meters.it will need splicing together if the width is over 3 meters.For the length ,no limit.
- How about the package ?
The paintings are packed in hard tubes or hard boxes so that they will be well protected.
- How many paintings (20"x24", 24"x36"and 36"x48") could be packed in 1 tube?
The tube can be custom made as per specific size. Generally a tube can involve 30 pieces of 24” x 36” paintings.
- Do you send me confirm email If I send payment to you ?
You will be informed once your payment was well received.
- How you shipping the frames?
The frames are usually shipped by sea. If the quantity is not big enough, they also can be shipped by air.
- Can i hang the stretched painting directly ?
Yes,you can, we have send the accessories with the packing together, you just need hammer a nail on the wall .
- Can i get the refund or change the painting if i don't satisfied with the painting?
You can demand a refund or change the new one on unsatisfactory goods,unconditional refund or replacement after sending pictures for confirming. Generally, there are three methods to resolve it. 1) We can refund it if it is our obligation. 2) We can replace part of them if they are not the expected. 3) We can reach an agreement to minimize our mutual loss.
- Can you do reproduction of famous painting?
Of course，we can do ,we have the professional artists.
- How do I place an order?
You can place order onlime.Just choose the paintings you like to the cart and then send us your order.
- Are all the frames wood based?
Yes, all of our frames are wooden so far. We will inform you in advance if we use other materials in the future.
- Is it possible to send me an free samples?
Sorry we don’t offer free samples but I’d like to suggest you place a sample order to test our quality as so reasonable price it is .
- Why are your oil paintings cheap but in good quality?
First, we want to promote our product; secondly, our offer is based on reasonable profit, not on wild speculations.
- What about the custom painting cost?
What about the custom painting cost? The prices for our custom paintings depend on the sizes of the paintings and the complexity of the pictures. So please mail us the pictures then we will quote for you.
- What assurance would I have that what I order will be what I get?
All the pictures on our website are photos of actual paintings. With skilled and experienced artists, the oil paintings are satisfying our customers.
- Do you print on canvases?
Sorry to inform you that we don't offer print paintings currently. Our paintings are 100% hand-made paintings.
- I noticed all paintings have no name on it. Can we have that?
Normally we don't signed, but we can deal it as your request
- How long should it take for a painting to dry well enough?
It takes around 2-7 days, depending on the thickness of the oil.
- Do you ever do watercolor paintings as well?
Watercolor is also our business.
- What is your payment terms?
Full deposit requested if painting value is less than $300. 50% as deposit and the rest to be paid when the paintings are ready for delivery, if painting value is US$300 or more
- About how long take you to producing the pictures?
Normally an order is expected to be completed in about 15 days after your payment. It will take another 3-7 days by air express to your front door. If you choose from our stock, the order will be shipped in 48 hours.
- After I make payment, I worried about delivery. Is it secure to buy your products?
First,we are the manufacturers have good reputation.So we will keep our words. Second, we always believed that good quality ,reasonable price and best service makes long cooperation .
- Can you ship containers?
Yes, large quantities are our main practice..
- Do you know how much import tax we have to pay?
You’d better consult with your local customs, since different countries have different rules. The local custom will give the best information.
- Do you do customs clearance?
Normally, the shipper will help you to arrange customs clearance. In some cases, it may need your assistance especially by air freight or sea delivery.
- Canvas painting--Decoration
- -- Decoration oil painting-Abstract
- -- Decoration oil painting-Figure
- -- Decoration oil painting-Landscape
- -- Decoration oil painting-Animal
- -- Decoration oil painting-Flower
- -- Decoration oil painting-Still life
- -- Decoration oil painting-Children oil painting
- -- Thomas Scenery
- -- Mediterranean Scenery
- -- Mountain Scenery oil painting
- -- Birch Forest Scenery
- -- Street Scenery
- -- Boat
- -- Garden Scenery
- -- Venice Scenery
- -- Classical Flower
- Stretched painting
- Framed painting